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Accessibility
28
Universal Access Features
In addition to the many features that make iPhone easy to use for everyone, accessibility features (iPhone 3GS or later) are designed to make it easier for users with visual, auditory, or other physical disabilities to use iPhone. These accessibility features include: Â VoiceOver
 Zoom      Large Text      White on Black      Mono Audio      Speak Auto-text      Support for braille displays
With the exception of VoiceOver, these accessibility features work with all iPhone applications, including third-party applications you download from the App Store. VoiceOver works with all applications that come preinstalled on iPhone. In addition, third-party developers can use the iPhone Accessibility API to make their applications accessible for VoiceOver users.
For more information about iPhone accessibility features, go to www.apple.com/accessibility.
Each accessibility feature can be turned on or off in Accessibility settings on iPhone. You can also turn accessibility features on or off in iTunes when iPhone is connected to your computer.
Turn accessibility features on or off in iTunes:
1     Connect iPhone to your computer. 2     In iTunes, select iPhone in the sidebar. 3     In the Summary pane, click Configure Universal Access in the Options section.
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4     Select the accessibility features that you want to use and click OK.
The Large Text feature can only be turned on or off using iPhone settings. See “Large Text” on page 223.
You can also turn “Show closed captions when available” on or off in iPod settings. See “Videos” on page 96.
VoiceOver
VoiceOver describes aloud what appears onscreen, so that you can use iPhone without seeing it. VoiceOver speaks in the language specified in International settings, which may be influenced by the Region Locale setting.
Note: VoiceOver is available in many languages, but not all.
VoiceOver tells you about each element on the screen as it’s selected. When an element is selected, it’s enclosed by a black rectangle (for the benefit of those who can see the screen) and VoiceOver speaks the name or describes the item. The enclosing rectangle is referred to as the VoiceOver cursor. If text is selected, VoiceOver reads the text. If a control (such as a button or switch) is selected and Speak Hints is turned on, VoiceOver may tell you the action of the item or provide instructions for you—for example, “double-tap to open.”
When you go to a new screen, VoiceOver plays a sound and then selects and speaks the first element of the screen (typically, the item in the upper-left corner). VoiceOver also lets you know when the screen changes to landscape or portrait, and when it is locked or unlocked.
Setting Up VoiceOver
Important: VoiceOver changes the gestures used to control iPhone. Once VoiceOver is turned on, you have to use VoiceOver gestures to operate iPhone—even to turn VoiceOver off again to resume standard operation.
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The tasks in this section describe how to change VoiceOver settings when VoiceOver is turned off. To learn how to select items, tap, adjust sliders, and perform other actions when VoiceOver is turned on, see “Using VoiceOver” on page 217.
Turn VoiceOver on or off: In Settings, choose General > Accessibility > VoiceOver and tap the VoiceOver On/Off switch.
You can also set Triple-click Home to turn VoiceOver on or off. See “Triple-click Home” on page 224.
Note: You cannot use VoiceOver and Zoom at the same time.
Turn spoken hints on or off: In Settings, choose General > Accessibility > VoiceOver, and tap the Speak Hints On/Off switch. When Speak Hints is turned on, VoiceOver may tell you the action of the item or provide instructions for you—for example, “double- tap to open.” Speak Hints is turned on by default.
Set the VoiceOver speaking rate: In Settings, choose General > Accessibility > VoiceOver, and adjust the Speaking Rate slider.
You can choose what kind of feedback you get when you type. You can set VoiceOver to speak characters, words, both, or nothing. If you choose to hear both characters and words, VoiceOver speaks each character as you type it, then speaks the whole word when you finish it by entering a space or punctuation.
Choose typing feedback: In Settings, choose General > Accessibility > VoiceOver > Typing Feedback, then choose Characters, Words, Characters and Words, or Nothing.
Use phonetics
Use pitch change
In Settings, choose General > Accessibility > VoiceOver, then tap the Use Phonetics switch to turn it on.
Use phonetics when you’re typing or reading character-by-character to help make it clear which characters were spoken. When Use Phonetics is turned on, Voiceover first speaks the character you select or read, then speaks a word beginning with the character. For example, if you select the character “f,” VoiceOver speaks “f” and then a moment later “foxtrot.”
In Settings, choose General > Accessibility > VoiceOver, then tap the Use Pitch Change switch to turn it on.
VoiceOver uses a higher pitch when entering a letter, and a lower pitch when deleting a letter. VoiceOver also uses a higher pitch when speaking the first item of a group (such as a list or table) and a lower pitch when speaking the last item of a group.
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By default, VoiceOver uses the language that’s set for iPhone. You can set a different language for VoiceOver.
Set the language for iPhone: In Settings, choose General > International > Language, then select a language and tap OK. Some languages may be influenced by the Region Local setting. In Settings, choose General > International > Region Format and select the format.
Set the language for VoiceOver: In Settings, choose General > International > Voice Control, then choose the language.
If you change the language for iPhone, you may need to reset the language for VoiceOver.
Set the rotor options for web browsing: In Settings, choose General > Accessibility > VoiceOver > Web Rotor. Tap to select or deselect options. To change the position of an item in the list, touch     next to the item, then drag up or down.
Select the languages available in the Language rotor: In Settings, choose General > Accessibility > VoiceOver > Language Rotor and tap to select the language you want to appear in the Language rotor. To change the position of a language in the list, touch
next to the language, then drag up or down. The Language rotor is always available when you’ve selected more than one language.
VoiceOver Gestures
When VoiceOver is turned on, the standard touchscreen gestures have different effects. These and some additional gestures let you move around the screen and control individual elements when they’re selected. VoiceOver gestures include two- and three-fingers gestures to tap or flick. For best results when using two- and three-finger gestures, relax and let your fingers touch the screen with some space between them.
You can use standard gestures when VoiceOver is turned on, by double-tapping and holding your finger on the screen. A series of tones indicates that normal gestures are in force. They remain in effect until you lift your finger. Then VoiceOver gestures resume.
You can use different techniques to enter VoiceOver gestures. For example, you can enter a two-finger tap using two fingers from one hand, or one finger from each hand. You can also use your thumbs. Many find the “split-tap” gesture especially effective: instead of selecting an item and double-tapping, you can touch and hold an item with one finger, then tap the screen with another finger. Try different techniques to discover which works best for you.
If your gestures don’t work, try quicker movements, especially for double-tap and flicking gestures. To flick, try quickly brushing the screen with your finger or fingers. When VoiceOver is turned on, the Practice Gestures setting appears, which gives you a chance to practice VoiceOver gestures before proceeding.
Practice gestures: In Settings, choose General > Accessibility > VoiceOver, then tap Practice VoiceOver Gestures. When you’re finished practicing, tap Done.
Here’s a summary of key VoiceOver gestures:
Navigate and Read
     Tap:     Speak item.
     Flick right or left:     Select the next or previous item.
     Flick up or down:     Depends on the Rotor Control setting. See “Rotor Control” on page 216.
     Two-finger tap:     Stop speaking the current item.
     Two-finger flick up:     Read all from top of screen.
     Two-finger flick down:     Read all from current position.
     Two-finger “scrub”:     Move two fingers back and forth three times quickly (making a “z”) to dismiss an alert or go back to the previous screen.
     Three-finger flick up or down:     Scroll one page at a time.      Three-finger flick right or left:     Go to the next or previous page (such as the Home
screen, Stocks, or Safari).      Three-finger tap:     Speak the scroll status (which page or rows are visible).      Four-finger flick up:     Select the first element on the screen.      Four-finger flick down:     Select the last element on the screen.
Activate
     Double-tap:     Activate selected item.      Split-tap:     An alternative to selecting an item and double-tapping is to touch an item
with one finger, then tap the screen with another to activate an item.
     Touch an item with one finger, tap the screen with another finger (“split-tapping”): Activate item.
     Double-tap and hold (1 second) + standard gesture:     Use a standard gesture.
The double-tap and hold gesture tells iPhone to interpret the subsequent gesture as standard. For example, you can double-tap and hold, then without lifting your finger, drag your finger to slide a switch.
     Two-finger double tap:     Answer or end a call. Play or pause in iPod, YouTube, Voice Memos, or Photos. Take a photo (Camera). Start or pause recording in Camera or Voice Memos. Start or stop the stopwatch.
     Three-finger double tap:     Mute or unmute VoiceOver.      Three-finger triple tap: Turn the display on or off.
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Rotor Control
The rotor control is a virtual dial that you can use to change the results of up and down flick gestures when VoiceOver is turned on.
Operate the rotor: Rotate two fingers on the iPhone screen to “turn” the dial to choose between options.
The current setting appears on the screen and is spoken aloud.
The effect of the rotor depends on what you’re doing. For example, if you’re reading text in an email you received, you can use the rotor to switch between hearing text spoken word-by-word or character-by-character when you flick up or down. If you’re browsing a webpage, you can use the rotor setting to hear all the text (either word-by- word or character-by-character), or to jump from one element to another of a certain type, such as headers or links.
The following lists show the available rotor options, depending on the context of what you’re doing.
Reading text
Select and hear text by:  Character  Word  Line
Browsing a webpage
Select and hear text by:  Character  Word  Line
 Heading  Link      Form control  Table  List  Landmark      Visited link      Non-visited link  Image      Static text
Zoom in or out
Entering text
Move insertion point and hear text by:  Character  Word  Line
Edit functions
Select language
Using a control (such as the spinner for setting the time in Clock)
Select and hear values by:  Character  Word  Line
Adjust the value of the control object
You can select which rotor options appear for web browsing, and arrange their order. See “Setting Up VoiceOver” on page 212.
Using VoiceOver
Select items on the screen: Drag your finger over the screen. VoiceOver identifies each element as you touch it. You can move systematically from one element to the next by flicking left or right with a single finger. Elements are selected from left-to- right, top-to-bottom. Flick right to go to the next element, or flick left to go to the previous element.
Use four-finger gestures to select the first or last element on a screen.
     Select the first element on a screen: Flick up with four fingers.
     Select the last element on a screen: Flick down with four fingers.
“Tap” a selected item when VoiceOver is turned on: Double-tap anywhere on the screen.
Speak the text of an element, character-by-character or word-by-word: With the element selected, flick up or down with one finger. Flick down to read the next character, or flick up to read the previous character. Use phonetics to have VoiceOver also speak a word beginning with the character being spoken. See “Setting Up VoiceOver” on page 212.
Twist the rotor control to have VoiceOver read word-by-word.
Adjust a slider: With a single finger, flick up to increase the setting or down to decrease the setting. VoiceOver announces the setting as you adjust it.
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Scroll a list or area of the screen
Use a list index
Reorder a list
Flick up or down with three fingers. Flick down to page down through the list or screen, or flick up to page up. When paging through a list, VoiceOver speaks the range of items displayed (for example, “showing rows 5 through 10”).
You can also scroll continuously through a list, instead of paging through it. Double-tap and hold. When you hear a series of tones, you can move your finger up or down to scroll the list. Continuous scrolling stops when you lift your finger.
Some lists have an alphabetical index along the right side. The index cannot be selected by flicking between elements; you must touch the index directly to select it. With the index selected, flick up or down to move along the index. You can also double-tap, then slide your finger up or down.
Some lists, such as Favorites in Phone, and Web Rotor and Language Rotor in Accessibility settings can be reordered. Select     on the right side of an item, double-tap and hold until you hear a sound, then drag up or down. VoiceOver speaks the item you’ve moved above or below, depending on the direction you’re dragging.
Unlock iPhone: Select the Unlock switch, then double-tap the screen.
Rearrange the Home screen: On the Home screen select the icon you want to move. Double-tap and hold, then drag the icon. VoiceOver speaks the row and column position as your drag the icon. Release the icon when it’s in the location you want. You can drag additional icons. Drag an item to the left or right edge of the screen to move it to another page of the Home screen. When you’re finished, press the Home button.
Mute VoiceOver
Stop speaking an item
Turn off the display while you use VoiceOver
Double-tap with three fingers. Double-tap again with three fingers to turn speaking back on. To turn off only VoiceOver sounds, set the Ring/ Silent switch to Silent.
If you have an external keyboard connected, you can also press the Control key on the keyboard to mute or unmute VoiceOver.
Tap once with two fingers. Tap again with two fingers to resume speaking. Speaking automatically resumes when you select another item.
Triple-tap with three fingers. Triple-tap again with three fingers to turn on the display again.
Speak entire screen from the top     Flick up with two fingers.
Speak from current item to bottom of screen     Flick down with two fingers.
You can hear iPhone status information by touching the top of the screen. This can include the time, battery life, Wi-Fi signal strength, and more.
Making Phone Calls with VoiceOver
Double-tap the screen with two fingers to answer or end a call. When a phone call is established with VoiceOver on, the screen displays the numeric keypad by default, instead of showing call options. This makes it easier to use the keypad to respond to a menu of options when you reach an automated system.
Display call options: Select the Hide Keypad button in the lower-right corner and double-tap.
Display the numeric keypad again: Select the Keypad button near the center of the screen and double-tap.
Entering and Editing Text
When you enter an editable text field, you can use the onscreen keyboard or an external keyboard connected to iPhone to enter text.
There are two ways to enter text in VoiceOver—standard typing and “touch” typing. With standard typing, you select a key, then double-tap the screen to enter the character. With touch typing, you touch to select a key and the character is entered automatically when you lift your finger. Touch typing can be quicker, but may require more practice than standard typing.
VoiceOver also lets you use the editing features of iPhone to cut, copy, or paste in a text field.
Enter text:
1     Select a text field to bring up the onscreen keyboard.
You may need to double-tap to bring up the keyboard, if it doesn’t appear automatically. VoiceOver will tell you if the text field “is editing” or if you need to “double-tap to edit.”
If the field already contains text, the insertion point is placed either at the beginning or at the end of the text. Double-tap to move the insertion point to the opposite end. VoiceOver tells you the position of the insertion point.
2     Use the keyboard to type characters:
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     Standard typing: Select a key on the keyboard by flicking left or right, then double- tap to enter the character. Or move you finger around the keyboard to select a key and, while continuing to touch the key with one finger, tap the screen with another finger to enter the character. VoiceOver speaks the key when it’s selected, and again when the character is entered.
     Touch typing: Touch a key on the keyboard to select it, then lift your finger to enter the character. If you touch the wrong key, move your finger on the keyboard until you select the key you want. VoiceOver speaks the character for each key as you touch it, but doesn’t enter a character until you lift your finger.
Note: Touch typing works only for the keys that actually enter text. Use standard typing for other keys such as Shift, Delete, and Return.
VoiceOver tells you when it thinks you’ve misspelled a word.
Choose standard or touch typing: With VoiceOver turned on and a key selected on the keyboard, use the rotor to select Typing Mode, then flick up or down.
Move the insertion point: Use the rotor to choose whether you want to move the insertion point by character, by word, or by line. By default, VoiceOver moves the insertion point character-by-character.
Flick up or down to move the insertion point forward or backward in the text. VoiceOver makes a sound when the insertion point moves, and speaks the character that the insertion point moves across.
When moving the insertion point by word, VoiceOver speaks each word as you move across it. When moving forward, the insertion point is placed at the end of the traversed word, before the space or punctuation that follows it. When moving backward, the insertion point is placed the end of the word preceding the traversed word, before the space or punctuation that follows it. To move the insertion point past the punctuation at the end of a word or sentence, use the rotor to switch back to character mode.
When moving the insertion point by line, VoiceOver speaks each line as you move across it. When moving forward, the insertion point is placed at the beginning of the next line (except when you reach the last line of a paragraph, when the insertion point is moved to the end of the line just spoken). When moving backward, the insertion point is placed at the beginning of the line that’s spoken.
Delete a character: Select the Delete     key, then double-tap or split-tap. You must do this even when touch typing. To delete multiple characters, touch and hold the Delete key, then tap the screen with another finger once for each character your want to delete. VoiceOver speaks the character as it’s deleted. If you have Use Pitch Change turned on, VoiceOver speaks deleted characters in a lower pitch.
Select text: Set the rotor to Edit, flick up or down to choose Select or Select All, then double tap. If you chose Select, the word closest to the insertion point is selected when you double-tap. If you chose Select All, the entire text is selected.
Pinch apart or together to increase or decrease the selection.
Cut, copy, or paste: Make sure the rotor is set to edit. With text selected, flick up or down to choose Cut, Copy, or Paste, then double-tap.
Undo: Shake iPhone, flick left or right to choose the action to undo, then double-tap.
Enter an accented character: In standard typing mode, select the plain character, then double-tap and hold until you hear a sound indicating alternate characters have appeared. Drag left or right to select and hear the choices. Release your finger to enter the current selection.
Change the language you’re typing in: Set the rotor to Language, then flick up or down. Choose “default language” to use the language specified in International settings.
Note: The Language rotor appears only if you’ve selected more than one language in the VoiceOver Language Rotor setting. See “Setting Up VoiceOver” on page 212.
Using Maps
With VoiceOver, you can zoom in or out, select pins, and get information about locations.
Zoom in or out: Use the rotor to choose zoom mode, then flick up or down to zoom in or out.
Select a pin: Touch a pin, or flick left or right to move from one item to another.
Get information about a location: With a pin selected, double-tap to display the information flag. Flick left or right to select the flag, then double-tap to display the information page.
Editing Videos and Voice Memos
You can use VoiceOver gestures to trim Camera videos and Voice Memo recordings.
Trim a voice memo: On the Voice Memos screen, select the button to the right of the memo you want to trim, then double-tap. Then select Trim Memo and double-tap. Select the beginning or end of the trim tool. Flick up to drag to the right, or flick down to drag to the left. VoiceOver announces the amount of time the current position will trim from the recording. To execute the trim, select Trim Voice Memo and double-tap.
Trim a video: While viewing a video, double-tap the screen to display the video controls. Select the beginning or end of the trim tool. Then flick up to drag to the right, or flick down to drag to the left. VoiceOver announces the amount of time the current position will trim from the recording. To execute the trim, select Trim and double-tap.
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3
Using a Braille Display with VoiceOver
Setting Up a Braille Display
You can use a refreshable Bluetooth braille display to read VoiceOver output in braille. In addition, braille displays with input keys and other controls can be used to control iPhone when VoiceOver is turned on. iPhone works with many of the most popular wireless braille displays. For a list of supported braille displays, see www.apple.com/accessibility.
Set up a braille display:
Turn on the braille display.
On iPhone, turn on BlueTooth.
In Settings, choose General > Bluetooth, then tap the Bluetooth switch.
In Settings, choose General > Accessibility > VoiceOver > Braille, then choose the braille display.
Turn contracted braille on or off: In Settings, choose General > Accessibility > VoiceOver > Braille, then tap the Contracted Braille switch.
Choosing a Language
The braille display uses the language that’s set for VoiceControl. By default, this is the language set for iPhone. You can set a different language for VoiceOver and braille displays.
Set the language for VoiceOver: In Settings, choose General > International > Voice Control, then choose the language.
If you change the language for iPhone, you may need to reset the language for VoiceOver and your braille display.
Controlling VoiceOver with Your Braille Display
You can set the leftmost or rightmost cell of your braille display to provide system status and other information:
     Announcement History contains an unread message
     The current Announcement History message has not been read
     VoiceOver speech is muted
     The iPhone battery is low (less than 20% charge)
     iPhone is in landscape orientation
     The screen display is turned off
     The current line contains additional text to the left
     The current line contains additional text to the right
Set the leftmost or rightmost cell to display status information: In Settings, choose General > Accessibility > VoiceOver > Braille > Status Cell, then tap Left or Right.
See an expanded description of the status cell: On your braille display, press the status cell’s router button.
Zoom
Many iPhone applications let you zoom in and out specific elements. For example, you can double-tap or use the pinch gesture to expand webpage columns in Safari. Zoom is a special accessibility feature that lets you magnify the entire screen of any application you’re using to help you see what’s on the display.
Turn Zoom on or off: In Settings, choose General > Accessibility > Zoom and tap the Zoom On/Off switch.
Note: You cannot use VoiceOver and Zoom at the same time.
Zoom in or out: Double-tap the screen with three fingers. By default, the screen is magnified by 200 percent. If you manually change the magnification (by using the tap- and-drag gesture, described below), iPhone automatically returns to that magnification when you zoom in by double-tapping with three fingers.
Increase magnification: With three fingers, tap and drag toward the top of the screen (to increase magnification) or toward the bottom of the screen (to decrease magnification). The tap-and-drag gesture is similar to a double-tap, except you don’t lift your fingers on the second tap—instead, drag your fingers on the screen. Once you start dragging, you can drag with a single finger.
Move around the screen: When zoomed in, drag or flick the screen with three fingers. Once you start dragging, you can drag with a single finger so that you can see more of the screen. Hold a single finger near the edge of the display to pan to that side of the screen image. Move your finger closer to the edge to pan more quickly. When you open a new screen, Zoom always goes to the top-middle of the screen.
Large Text
Large Text lets you make the text larger in alerts, Contacts, Mail, Messages, and Notes. You can choose 20-point, 24-point, 32-point, 40-point, 48-point, or 56-point text.
Set text size: In Settings, choose General > Accessibility, tap Large Text, then tap the text size you want.
White on Black
Use White on Black to invert the colors on the iPhone screen, which may make it easier to read the screen. When White on Black is turned on, the screen looks like a photographic negative.
Invert the screen’s colors: In Settings, choose General > Accessibility and tap the “White on Black” switch.
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Mono Audio
Mono Audio combines the sound of the left and right channels into a mono signal played on both sides. This enables users with hearing impairment in one ear to hear the entire sound signal with the other ear.
Turn Mono Audio on or off: In Settings, choose General > Accessibility and tap the Mono Audio switch.
Speak Auto-text
Speak Auto-text speaks the text corrections and suggestions iPhone makes when you’re typing.
Turn Speak Auto-text on or off: In Settings, choose General > Accessibility and tap the Speak Auto-text switch.
Speak Auto-text also works with VoiceOver or Zoom.
Triple-click Home
Triple-click Home provides an easy way to turn some of the Accessibility features on or off when you press the Home     button quickly three times. You can set Triple-click Home to turn VoiceOver on or off, turn White on Black on or off, or present the options to:
  Â
Turn VoiceOver on or off Turn Zoom on or off Turn White on Black on or off
Triple-click Home is turned off by default.
Set the Triple-click Home function: In Settings, choose General > Accessibility > Triple-click Home and choose the function you want.
Closed Captioning and Other Helpful Features
Many iPhone features help make iPhone accessible to all users, including those with visual or auditory impairments.
Closed Captioning
You can turn on closed captioning for videos in iPod settings. See “Video” on page 178. Note: Not all video content is encoded for closed captioning.
Voice Control
Voice Control (iPhone 3GS or later) lets you make phone calls and control iPod music playback by using voice commands. See “Voice Dialing” on page 62, and “Using Voice Control with iPod” on page 92.
Large Phone Keypad
Make phone calls simply by tapping entries in your contacts and favorites lists. When you need to dial a number, iPhone’s large numeric keypad makes it easy. See “Phone Calls” on page 61.
Widescreen Keyboards
Several applications let you rotate iPhone when you’re typing so that you can use a larger keyboard:
 Mail  Safari  Messages  Notes  Contacts
Visual Voicemail
The play and pause controls in visual voicemail let you control the playback of messages. Drag the playhead on the scrubber bar to repeat a portion of the message that’s hard to understand. See “Checking Voicemail” on page 68.
Assignable Ringtones
You can assign distinctive ringtones to individuals in your contacts list for audible caller ID. You can purchase ringtones from the iTunes Store on iPhone. See “Purchasing Ringtones” on page 182.
Instant Messaging (IM) Chat
The App Store features many Internet Messaging (IM) applications, such as AIM, BeejiveIM, ICQ, and Yahoo! Messenger, that are optimized for iPhone.
Minimum Font Size for Mail Messages
To increase readability, set a minimum font size for Mail message text to Large, Extra Large, or Giant. See “Mail” on page 171.
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TTY Support (Available in Some Areas)
Use iPhone in TTY mode with the iPhone TTY Adapter (available separately) to use a Teletype (TTY) machine. See “Using iPhone with a Teletype (TTY) Machine” on page 174.
Universal Access in Mac OS X
Take advantage of the Universal Access features in Mac OS X when you use iTunes to sync information and content from your iTunes library to iPhone. In the Finder, choose Help > Mac Help, then search for “universal access.”
For more information about iPhone and Mac OS X accessibility features, go to www.apple.com/accessibility.
Support and Other Information     A
Apple iPhone Support Site
Comprehensive support information is available online at www.apple.com/support/ iphone.
Restarting and Resetting iPhone
If something isn’t working right, try restarting iPhone, force quitting an application, or resetting iPhone.
Restart iPhone: Press and hold the On/Off Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
If you can’t turn off iPhone or if the problem continues, you may need to reset iPhone. A reset should be done only if turning iPhone off and on doesn’t resolve the problem.
Force quit an application: Press and hold the On/Off Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, then press and hold the Home button until the application quits. On iPhone 3GS or later, you can also remove an application from the recents list to force it to quit. See “Opening and Switching Applications” on page 28.
Reset iPhone: Press and hold the On/Off Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
Backing Up iPhone
iTunes creates backups of settings, downloaded applications and data, and other information on iPhone. You can use a backup to restore these items to your iPhone after a software restore or to transfer the information to another iPhone. See “Updating and Restoring iPhone Software” on page 229.

 


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